Since 1998 our goal has been to ensure the complete satisfaction of every client, while offering excellent quality service and top of the line products, which include: Schwarzkopf, Scruples, A.G. Products. All services are guaranteed only when using professional hair and skin products, purchased at salons.

New Creations by April strives for excellence and quality service. Please help us to achieve our goal. If you have any questions, comments or concern, please call us at (757) 436-4247.

If for any reason you are unhappy with any service, please call us right away or come in as soon as possible. Our goal is customer satisfaction. Prolonging your request over a week, two weeks, or even a month will require us to recharge for the service due to regrowth of the hair.

Appointments
To ensure all appointments run as smoothly as possible, late appointment arrivals may require us to shorten the length of your service, change technicians or require rescheduling. Your appointment is reserved just for you! Your credit card or gift certificate # is required to secure all spa or chemical services one hour or more. No show appointments will be charged 100% of the total on the day of service.

In consideration of other clients and our employees, we ask for at least a 48 hour notice to reschedule or cancel an appointment. We reserve the right to charge a cancellation fee for all appointments not kept within 24 hours.